FAQ

Frequently Asked Questions

What made you start ScentDriven?

ScentDriven was established to combine a passion for cars with premium design. Recognising the power of scent to transform the driving experience, we developed high-quality car air fresheners that complement your vehicle's interior. ScentDriven represents a lifelong love for driving, turned into a trusted brand and an engaged automotive community.

What is your most popular scent?

Our bestselling hanging air freshener is Black Ice — a bold, sophisticated fragrance that's a firm favourite with our customers.

How long do your air fresheners last?

Our hanging air fresheners typically last 3–4 weeks depending on the temperature and airflow in your vehicle. Our blast cans and sprays offer an instant, powerful burst of fragrance whenever you need it.

Do you offer free shipping?

Yes! We offer free shipping on all orders over £15.

How long does delivery take?

We aim to dispatch all orders within 1–2 business days. Standard UK delivery typically takes 2–3 business days after dispatch.

Can I return a product?

If you are not completely satisfied with your order, please contact us within 14 days of receiving it and we will do our best to make it right.

How do I enter the Monthly Giveaway?

Simply place an order with us during the month — every order automatically enters you into that month's draw. The winner is announced at the end of each month. Good luck! 🎁

Still have a question?

Get in touch with us via our Contact page and we’ll be happy to help.